Personalized to your pet
Guidance based on each pet’s profile.
Pawlyy guide
Meet Pawlyy, your pet-care companion
Your friendly pet-care specialist companion. Get instant, reassuring answers for everyday questions, tailored to each pet.
Good to know: Pawlyy complements, and never replaces, professional veterinary care. In an emergency, contact a vet right away.
Meet your companion
A friendly specialist for every pet parent
Instant knowledge about your pet’s questions, in an approachable tone.
Covers everyday care
Health, nutrition, grooming, behaviour, training and wellness.
Simple and reassuring
Clear answers in an approachable tone.
Photos and documents
Share a photo, prescription, report or PDF for pet-health support.
Saved conversations
Chat history keeps earlier answers close.
Helpful suggestions
Prompts make it easy to start with common pet-care questions.
Vet-aware guidance
Pawlyy complements professional veterinary care.
Getting started
Quick guide: five steps
From opening Ask! Pawlyy to reading and revisiting your answer.
Open Ask! Pawlyy
Find Pawlyy in the app’s bottom navigation.
Choose how to ask
Choose Ask About My Pet for personalized guidance, or General Pet / Veterinary Question for broader advice. Select a registered pet when prompted.
Ask your question
Type a question or tap one of Pawlyy’s suggested prompts.
Add context and send
Tap + to attach a photo, prescription, report or PDF, then tap the orange Send button.
Read and revisit
Wait for Pawlyy’s response. Open the hamburger menu for chat history. Use the back button or gesture to return to Pawlyy, then back to the app dashboard.
Everyday questions
What you can ask Pawlyy
Choose a topic to see examples of the questions Pawlyy can help you explore.
Health
Questions pet parents ask Pawlyy about health:
What are common signs my pet may be unwell?
How often should my pet see a vet?
What does a vaccination schedule look like?
A quick look
See Pawlyy in action
See how Pawlyy brings pet care guidance and app services together.
Keep learning
Keep reading
Here when you need a hand
Have a question? Ask Pawlyy
Start with the guide, or open the SuPaw app for friendly pet-care support.